Privacy Policy

1. INTRODUCTION

Welcome to Nouri. Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the limited circumstances under which we may share it. We're committed to protecting your data, being transparent, and only collecting what we need to help you enjoy a healthier, smarter food experience.

By using Nouri, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use the app.

2. WHO WE ARE

Nouri is developed and operated by Ionela Floroiu, an individual developer based in Romania. Our mission is to make healthy eating simple, enjoyable, and accessible by using AI to generate recipes based on the ingredients or meals you already have.

Business details:

We are fully committed to handling your data responsibly and in line with international privacy standards.

3. WHAT INFORMATION WE COLLECT

We only collect information that helps us make Nouri work better for you. Here's what we collect:

Account Information

Onboarding Data

Usage Data (Anonymous Analytics)

Note: We do not store your uploaded photos or food content. Images are used temporarily for AI processing and discarded.

We don't collect sensitive personal data like health records, biometric data, or financial identifiers.

4. HOW WE USE YOUR INFORMATION

We use the information we collect solely to improve your experience with Nouri. Here's how:

Personalization

Account Access & Sync

Product Improvement

Subscription Management

We do not sell or rent your data. All data is used strictly within Nouri and our trusted third-party providers (Supabase and RevenueCat) for functional purposes only.

5. HOW WE STORE AND PROTECT YOUR DATA

We take your privacy seriously and store your data with care.

Where It's Stored

Security Practices

What we don't do

We do not store your photos. Any images processed for recipes are temporarily used for AI generation and then discarded.

Like any app, Nouri depends on third-party tools — but we choose services that are privacy-first and vetted for compliance.

If you believe your account has been compromised, contact us immediately at contact@noface.media.

6. YOUR PRIVACY RIGHTS

Depending on where you live, you may have rights over your personal data. At Nouri, we aim to support your privacy regardless of your location.

If you're in the EU or EEA (GDPR)

You have the right to:

If you're outside the EU

While local laws may vary, we voluntarily honor basic data rights, including:

Access and Correction

You can request to view or correct the information we've stored about you. This includes your diet preference, saved recipes, and the method by which you discovered Nouri.

Deletion

You may request deletion of your account and all associated data at any time. Just email contact@noface.media from the email used with your account.

Updating Information

You can update dietary preferences, allergens, and saved items from within the app.

Opt-Outs

Since we don't serve ads or sell data, there's no tracking to opt out of. But if at any point you feel uncomfortable with how your data is used, let us know and we'll make it right.

How to exercise your rights

Email us at contact@noface.media with your request. We'll get back to you within 30 days, or sooner if required by law.

Nouri does not sell or share your data with third parties for advertising. Ever.

7. DATA SHARING & THIRD PARTIES

We don't sell your data — ever. However, to make Nouri work smoothly, we rely on a few trusted services that process your data only as necessary to provide core functionality.

Who we work with:

These third parties are selected for their security standards and are contractually obligated to safeguard your data.

We do not use advertising SDKs, behavioral profiling, or sell your data to marketers.

8. DATA RETENTION & DELETION

We only keep your data as long as it's needed to run Nouri — no longer.

What we keep

Retention Timeline

When data gets deleted

How to delete your data

Email contact@noface.media from the address linked to your account with the subject line "Delete My Data." We'll confirm deletion within 7 working days.

Deletion on Request

When you request deletion:

Data deletion is irreversible. Once it's gone, it's gone.

9. USE OF LICENSED IMAGES (FREEPIK)

Nouri uses licensed visual content from Freepik to enrich recipe displays within the app. This includes food-related illustrations or photos shown alongside AI-generated recipe suggestions.

If you are the rights holder of any content used by Freepik and believe Nouri is in violation, please contact us at contact@noface.media and we will take action accordingly.

10. CHILDREN'S PRIVACY

Nouri is not intended for children under the age of 13, and we do not knowingly collect personal data from anyone in this age group.

If you are under 13, please do not use Nouri or submit any information through the app. If we become aware that we've unintentionally collected data from a child under 13, we will immediately delete that information.

If you believe we have collected data from a child under 13, please contact us at contact@noface.media, and we'll act promptly.

11. INTERNATIONAL DATA TRANSFERS

Nouri is developed and operated from Romania, but we rely on global infrastructure to provide you with fast and reliable service.

Where Your Data Goes

Your data may be transferred to and processed by services outside of your country — including the United States and the European Union — as part of:

These providers are carefully selected and offer safeguards such as GDPR compliance, SOC 2 certifications, and data processing agreements to help keep your information secure.

Where We Don't Operate

We do not operate in or intentionally collect data from users in:

By using Nouri, you consent to the transfer of your information to the jurisdictions mentioned above, as applicable.